Your Gift: a FREE Flex Tank! Pick your favorite tank and add it to your cart. The discount applies automatically at checkout—just make sure you’ve added at least one item to qualify.
FREEFLEX
Shipping & Delivery
Worldwide Shipping
We ship worldwide. If your country does not appear at checkout, please contact us at customercare@koanaswim.com and we will be happy to assist you.
All prices are charged in USD.
Delivery Times
Delivery times are estimates only and are not guaranteed. Please note that weekends and public holidays are not included in transit times.
KOANA SWIM is not responsible for packages lost or delivered incorrectly due to inaccurate shipping information provided at checkout. Returned packages may be subject to a handling fee of $10–$20.
Estimated Arrival Times
United States
Tracked Packet USA: approximately 7–8 business days (real-time carrier rates).
Xpresspost USA: approximately 2–4 business days (real-time carrier rates).
Canada
Quebec and Ontario:
Express shipping: 1–3 business days — $6.00
British Columbia, Prairies, Maritimes, and Territories:
Express shipping: 5–10 business days — $10.00
Expedited shipping: 1–5 business days — $12.00
Australia & New Zealand
Standard shipping: approximately 10–15 business days — $10.00
United Kingdom
Standard shipping with tracking: approximately 10–15 business days — $15.00
Europe
Standard shipping with tracking: approximately 10–15 business days — $15.00
Duties & Taxes
There are no duties or customs fees charged on delivery within Canada. International orders may be subject to duties or taxes, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to follow your shipment directly through the carrier’s website.